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AI and automation for Montreal companies What if your business were always a step ahead?

We build and run the automation systems behind your business, so your team can focus on customers and growth.

For owners and managers tired of doing the same things over and over.

Book a free 20 minute call See what's possible

On the call, you find out if it's worth automating. If it is, you get a written plan with the price. If not, we tell you.

Luciano Bossa at his desk in Montreal, working across a laptop and a second monitor
Luciano BossaFounder

Ideas

What eats your time?

Tap one below. Click one below. Pick one. Picture what could happen instead.

Staff and software

Someone starts Monday. Someone left last month.

Accounts are ready before day one, and closed when people leave.

See the real project

  1. Staff change
  2. A rule: Joining or leaving? If joins: Accounts ready Accounts, access and software licences set up before day one. If leaves, the next step.
  3. Access removed Access removed and licences freed.
  4. Monthly licence audit Across client companies, it flags licences still paid for after people left.
  5. A person: You review A person reviews the list.

Connects Microsoft 365Software licencesTeam accounts

Built for an IT company

The whole customer journey

You're on a job, the phone rings, and a booking still needs typing in.

Every customer hears from you at every step, even when you can't pick up.

See the real project

  1. Customer calls
  2. A rule: Anyone free? If no: AI answers An AI receptionist picks up and can text the caller back. If yes, the next step.
  3. A person: Your team answers
  4. Texts go out A confirmation, then "on my way" on the day.
  5. Review request A Google review request after the job.

Connects Phone lineBooking systemText messagesGoogle reviews

Built for a plumbing company

Quotes and past customers

The quote went out last week. Still no answer.

Quotes follow up on their own, and past customers hear from you again.

See the real project

  1. A person: You send a quote
  2. Follow-up texts They go out again until the customer answers.
  3. A rule: Yes or no? If no: Follow-ups stop The quote is closed. If yes, the next step.
  4. Booked Booked, and the follow-ups stop.
  5. Invited back Later, past customers get a follow-up to bring them back.

Connects Booking systemText messages

Built for a plumbing company

Bookings from your website

Someone wants to book on your website. Reception is busy.

Your website chat books, and reception can step in live.

See the real project

  1. Visitor asks On the website chat.
  2. Live schedule The chat sees the schedule as reception changes it. Nobody enters it twice.
  3. A rule: Wants a person? If yes: A person: Reception steps in Reception replies live, then hands back to the bot. If no, the next step.
  4. Time booked The chat offers a time and books it.

Connects Website chatScheduleReception

Built for a wellness business

Support and know-how

A client is still waiting, and every question lands on you.

The right technician gets alerted, and your team finds answers without asking you.

See the real project

  1. Client waiting A client has waited too long in the support queue.
  2. Tech alerted The right technician gets an alert.
  3. A rule: Handled in time? If no: A person: Manager steps in It escalates to a manager. If yes, the next step.
  4. Ticket closed
  5. Team gets answers Your team asks an assistant that answers from past tickets and SharePoint files.

Connects Support ticketsTeamsSharePoint

Built for an IT company

See all real case studies

Thought of one for your business? Bring it to a free 20 minute call

We also build websites and custom software. See all services

Two ways

We do it for you. Or we teach your team.

We do it for you

We build it, run it, and fix it if something breaks. You don't have to think about it.

Book a free 20 minute call

We train your team

Rather do it in-house? We show your team how to use AI on their real work, set it up so customer info stays safe, and coach the person who handles your tech.

See AI training

Run it all from one chat.

It plugs into the tools and websites you already use. Then you see what ran, get the alerts that matter, and change things with a message, like texting someone on your team.

It lives where you already chat:

  • Text messages
  • Teams
  • Telegram
  • Your team's chat app
See the real project

Built for a wellness business

Reviews

What people say.

  • If you can explain it, Luciano can build it.

    Matthew McFeelyIT Manager, Resitek

  • Best company to deal with for your AI receptionist. He explains everything thoroughly. It's his passion, not just work. Prices are very good.

    Jagpal DeolOwner, Deol Garage Doors

  • We've seen a real change since we started working with Always Ahead AI.

    PaulOwner, Montreal wellness business

  • Luciano radically changed the way our business operates and has put stuff together that is absolutely mind-blowing. Give him a shot and I can assure you, you will NOT be disappointed!

    Danny BossaOwner, Resitek · family

  • I've worked with Luciano on a range of marketing projects, and he's one of the hardest-working, most talented people I know in the AI field. He built AI tools for my marketing that I still use every day, and he brings real attention to detail and forward thinking to everything he does. I'd recommend him to anyone looking to put AI to work in their business.

    Angie BossaMarketing Manager, Resitek · family

  • Super professional and amazing services; Luciano is really reliable and trustworthy.

    Jeremy M.Google review (opens in a new tab)

  • Great assistance and qualified experts behind it. Exceptional service.

    Matteo J.Google review (opens in a new tab)

How it works

What happens after you book.

  1. Free 20 minute call

    Show us how the work gets done today.

  2. A written plan

    What to automate first and what it costs. Then you decide.

  3. We build it and keep it running

    Around the tools you already use, maintained for you.

AI / Automation

Show us one task.

Think of something your team has to do again and again. Show us how it works today, and we'll tell you whether it is worth automating. If it is, we write you a plan and give you the price.

Book a free 20 minute call

When you call, you get Luciano.514 886 8879