AI assistants
An AI assistant that answers from your own files, for businesses in the Montreal area.
We set up an AI assistant that answers questions from your own documents: procedures, price lists, product sheets, past support tickets, SharePoint files. It is for owners and office managers at small and medium businesses in the Montreal area who are tired of being the one everyone asks. Your team asks in plain words and gets an answer from your files, without interrupting you.
Written by Luciano Bossa · Updated October 2026
What it looks like
One example. Your business will have its own questions.
You show us where the answers live today: your procedures, price lists, past support tickets and SharePoint folders.
We set up the assistant to answer from those files, and only the ones you choose.
Someone on your team asks a question in plain words, like "What do we do when an order arrives damaged?"
The assistant answers from your own procedure, without anyone having to stop and ask you.
For anything important, like a price going into a quote, a person on your team checks the answer before it goes out.
What we can set up
Procedures and how-tos
Your team asks how something is done and gets the answer from your own procedures.
Past support tickets
"How did we fix this last time?" The answer comes from your closed tickets.
Price lists and product sheets
Staff ask about a product and the assistant finds the detail in the price list or product sheet you chose, instead of digging through folders.
SharePoint and Excel
Answers from the files you already keep in SharePoint or Excel. For any other program, we check it on the call.
Draft replies
The assistant drafts a reply to a customer email from your own information. Your team checks it before it goes out.
Website chat
The assistant answers visitors from your website's own information and takes their contact details so your team can call them back. Try the one at the bottom right of this page.
What stays with your team
The assistant answers from what you give it. If a price list is out of date, the answer will be too. Even with good files, it can get things wrong. So for anything important, like a price or a promise to a customer, we set it up so someone on your team checks first.
You choose which files it reads, so files with customer details stay out unless you decide to include them. If we cannot connect to one of your programs, we tell you plainly on the call, before you buy anything.
Your team keeps the decisions. The assistant takes the questions your files can already answer, so they stop landing on you. If an answer only lives in your head, it has to be written down before the assistant can give it.
Questions owners ask
Is this just ChatGPT with our files?
For your team, it works much the same way: you ask in plain words and get an answer. The difference is that we set it up around your own files, only the ones you choose, in the programs where they already live. For anything important, someone on your team checks first. We also look after it, and fixes are part of the monthly fee.
Can it give a wrong answer?
Yes, it can. It answers from what you give it, so an old price list gives an old answer, and it can be wrong even with good files. For anything important, we set it up so someone on your team checks before it goes out.
Which files and programs can it use?
Procedures, price lists, past support tickets and files in SharePoint or Excel are a good place to start. We have built one on closed support tickets and SharePoint files for an IT company. If your answers live in another program, like Google Sheets or QuickBooks, we check it on the call and tell you plainly if we cannot connect to it.
Can I see one working before I decide?
Yes, on this site. The chat at the bottom right of every page is one: it answers from this site's own information and can take your contact details for a call back. The same idea can face your customers on your website or stay inside for your team.
How long does it take, and what does it cost?
Most setups are running within a few weeks. It is one setup fee plus one monthly fee, month to month, and fixes are part of the monthly fee. The written plan after the free 20 minute call gives you the price.
We work with businesses in Montreal (including Saint-Laurent), Laval, Longueuil, Brossard and the South Shore, in French and English.
AI / Automation
Show us one task.
A free 20 minute call on a screen share. You show us the task, we tell you straight if it is worth automating.
Book a free 20 minute call
When you call, you get Luciano.514 886 8879